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内容简介
供应链管理的目标是将市场、配送网络，制造过程和采购活动整合在一起。以更高的服务水平和更低的总成本来满足顾客要求。本书讨论了物流在实现这些目标的过程中所扮演的角色，勾勒出了物流在采用服务层级细化市场、探索评估物流效率和服务绩效的方法中所起的作用。这本实用指南提供了评审物流系统和提高供应链反应性的方法，并用大量各行各业，各个国家的案例研完和图表丰富生动地阐释了各种要点。 本书是英国皇家物流与运输学会(ILT)的指定教材。 读者对象：适于用做本科高年级和研究生教材，也可供物流、供应链专业人士阅读。 本书要点： 供应链管理领域的新发展以及由此带来的物流理论的发展；关于服务驱动型物流系统的理念，该系统建立在基于服务需求确定的服务优先级和客户群基础上;物流管理在许多方面影响全面投资回报乃至最终的股东价值；物流绩效指示器，如竞争标杆和平街记分卡原理;全球化，包括构建全球物流网络、外包、网络伙伴协作；物流行业的JIT以及信息技术的发展是如何加强它的功能的。
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顾客评论
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目录
目 录 1 Logistics and competitive strategy Competitive advantage Gaining competitive advantage through logistics The misson of logistics management The supply chain and competitive performance The changing logistics environment Summary 2 The customer service dimension The marketing and logistics interface What is customer service Customer service and customer retention Servicd-driven logistics systems Setting customer service priorities Setting service standards Summary 3 Measuring logistics costs and performance The concept of total cost analysis Principles of logistics costing Logistics and the bottom line Customer profitability analysis Direct product profitability Cost drivers and activity-based costing Summary 4 Benchmarking the supply chain What to benchmark Benchmarking the logistics process Mapoping supply chain processes Supplier and distributor benchmarking Setting benchmarking priorities Identifying logistics performance indicators Summary 5 Managing the global pipeline The trend towards globalization in the supply chain The challenge of global logistics Organizing for global logistics The future Summary 6.Strategic lead-time management Tim-based competition The concept of lead time Logistics pipeline management Logistics value engineering The lead-time gap Summary 7 Just-in-time and ‘quick response’logistics The Japanese philosophy Implications for logistics ‘Quick response’logistics Vendor managed inventory Logistics information systems Logistics systems dynamics Production strategies for quick response Summary 8 Managing the supply chain Creating the logistics vision The problems with conventional organizations Developing the logistics organization Logistics as the vehicle for change The need for integration Managing the supply chain as a network Process integration and ECR Co-makership and logistics partnerships Supplier development Summary Appendix 9 Leading-edge logistics The new organizational paradigm Managing the supply chain of the future The role of information in the virtual supply chain Making change happen Summary lndex
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