目录
Thanks
Introduction
About the course: Who the course is for, ''''''''Business English'''''''', Active focus on business6
How the course is organized: Units 1 to 4, Units 5 to 14, Unit 15 8
Types of activities and exercises: Integrated activities, Role-plab Files, Guide to the Files in the Student''''''''sBook, Listening, Reading, Writing, Discussion and follow-up, Functions, Vocabulary, Extra activitiesMistakes and correction, Written work 16
Background information for the non-business person 17
Using New International Business English, The Teacher''''''''s Book, The Workbook, Home study17
The New International Business English Video 19
1 Face to face
Basic skills and techniques for talking to people in business situations
2 Letters, faxes and memos
Basic skills and techniques for business correspondence On the phone Basic skills and techniques for using the telephone in business
4 Summaries, notes, reports
Basic skills and techniques for writing reports, making notes, summarizing and taking notes of conversations in business
5 Working together
Talking about where you work, employment policy, a company''''''''s activities, organization and history
6 International trade
Ordering and supplying goods or services; answering and making enquiries, making offers, placing and acknowledging orders
7 Money matters
Methods of payment, cash flow, invoicing, dealing with non-payment problems
8 Dealing with problems
Complaining and apologizing, delivery and after-sales problems
9 Visitors and travellers
Looking after foreign visitors and travelling on business; hotels, restaurants, small talk, telling stories
10 Marketing
Marketing a product, market research, promotion and advertising
11 Meetings
Taking part in formal and informal meetings, one-to-one meetings and larger group meetings
12 Processes and operations
Explaining and describing operations, giving instructions
13 Jobs and careers
Applying for jobs and seeking promotion, participating in interviews
14 Sales and negotiation
Selling and buying products, negotiating face-to-face and on the phone
15 A special project
A simulation, revising many of the skills and situations in the course
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