目 录 0 新经理 The New Manager 1 给予反馈 Give feedback 2 把坏消息变成好事 Make the best of bad news 3 授权 Delegate 4 留住离职员工的智慧 Pick the brains of departing workers 5 经常进行业务考核 Review performance regularly 6 果断决策, 沉着应付 Decide and deliver 7 运用“赞赏激励法” Exert“praise motivation” 8 谋划准备会议 Plan your meetings 9 多听 Listen more 10 战略性思考 Think strategically 11 建立同盟 Build alliances 12 获取反馈 Get feedback 13 给予正确指导 Give great instructions 14 讲话有分量 Speak with power 15 降服愤世嫉俗者 Win over cynics 16 主动迎接变化 Prepare for change 17 适时缄默不语 Muzzle your mouth 18 提出尖锐问题 Pose penetrating questions 19 提升表现不好或一般的员工 Lift poor and mediocre performers 20 款待你的听众 Regale your audience 21 批评而不责备 Criticize without criticism 22 提前完成任务 Beat the clock 23 打动上级 Impressyour boss 24 与大家打成一片 Mix and mingle